Hertel Family Dentistry

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( 8 reviews )

Dentists, General Dentistry

Open 09:00 AM - 05:00 PM See Hours

1306 Hertel Ave Suite 2, Buffalo, NY 14216, United States

+1 7168-755-000

Hertel Family Dentistry is a reputable dental practice dedicated to providing high-quality oral care for individuals and families. With a commitment to excellence, the brand strives to create a comfortable and welcoming environment for patients of all ages. Led by a team of skilled and experienced dental professionals, Hertel Family Dentistry offers a wide range of services, including preventive care, restorative treatments, cosmetic dentistry, and orthodontics. Utilizing state-of-the-art technology and modern techniques, the brand ensures that each patient receives personalized and effective dental care tailored to their specific needs. Hertel Family Dentistry prides itself on its friendly and compassionate approach, focusing on building strong relationships with patients and delivering exceptional dental outcomes. With a reputation for outstanding service and patient satisfaction, Hertel Family Dentistry is committed to helping individuals achieve and maintain optimal oral health.

Reviews

5/5

8 reviews

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1 stars

Johnathan

March 22, 2024

I have been a patient at Hertel Family Dentistry for 3 years now and everyone there is very kind, accommodating, and caring. Val who works at the front desk was very patient and helpful while I transitioned between insurance companies. I also got my wisdom teeth removed here and it went very smoothly and their pricing was the best out of the 3 other estimates I received from other dentists. I would recommend them to everyone!

Qianren zhou

March 22, 2024

After my first experience here, it didn’t take me long to realize that this is the best dentist office I have been to. The flow of the office is very efficient and smooth. From patient intake, to getting dental cleaning/services/consultation done, I cannot say enough good things about all the staff. They are not only welcoming but treat you with respect and put a smile on your face. The office is high in technology and you get to be a part in all decision making. In fact, Dr. Samad took the time to advise me on things that no dentist has ever done. Again, cannot say enough good things. This office is truly amazing filled with great people. It’s also very time efficient from waiting times to getting you back out and about!

Wai kit leung

March 22, 2024

I love Dr. Samad and her team. I’ve gotten extensive dental work (fillings and an extraction) as well as cleanings for myself and my family and the experience is always pleasant. Val, at the front desk is super friendly and helpful and the atmosphere is warm and welcoming. I definitely recommend!

Lisa g

March 22, 2024

I am a new patient and called to let them know about some tooth pain. They got me in to see the doctor the same day and could not have been nicer and more understanding of my situation. They made sure I understood the next steps in my care. I have some dental work ahead of me, and am very happy to have found this dentist. I feel I am in great hands!

Jeff johnson

March 22, 2024

I highly recommend Hertel Family Dentistry. I only waited a few minutes after arriving for my appointment. Val welcomed me with a smile and had already validated my insurance coverage. Hygienist Char (Shar?) was thorough and friendly, and Doctor Samad was as professional and courteous as ever. She took the time to show me how flossing and dental habits could affect mouth bone structure using my x-ray as an example. My appointment was thorough and only had me away from my job for a brief time. If ever they added Saturday hours my girlfriend would go here too.

James webb

March 22, 2024

I’ve always had difficult/nerve-wracking experiences at the dentist in the past, but Hertel Family Dentistry does a great job of making you feel comfortable. I moved to Buffalo from NJ last year and I’ve gotten lots of help from this dentist since then. My doctor is very knowledgeable and reassuring about the health of my teeth which is a great relief. The hygienists are very kind as well. They are also very willing to come up with a plan for you financially if you need something like a payment plan for any services. I got a night guard from them recently and it’s definitely helped my sensitivity and even sleep tremendously. Best dentist I have been to and I highly recommend! Feels like a nice little family for sure

Gia felton

March 22, 2024

I have never enjoyed going to the dentist. It’s always been a dreadful event that I would put off as much as possible, but not anymore. I love the staff at Hertel Family Dentistry. Dr. Samad is thorough and explains what she’s doing as she does it. Her thoughtfulness has completely eliminated my fear and I appreciate their kindness so much!

Felix cheng

March 22, 2024

I just started going to Hertel Dentistry and I’m someone who hates the dentist, hence why I haven’t gone in years even with having insurance. They are nothing short of FABULOUS. I didn’t have the best outcome but they did not guilt me like many dentists do, they were extremely kind, everyone is so friendly, and they even took the time to explain and show me what the issues were. On each visit I’ve had they have kept with this same pattern. I cannot rave enough! Consider me a changed patient! I no longer hate the dentist.